Privacy policy
This policy covers playmastercasino.com only — an independent information site about the Playmaster casino brand. The site has no accounts, no logins, no cashier and no forms that ask for documents, so it collects very little. What it does collect, and why, is set out below. The operator's own data handling is a separate matter, covered by the privacy policy on the operator's site.
What we collect
When you open a page, two kinds of technical data are created. The hosting and content-delivery service that serves the site keeps short-lived server logs: IP address, time of the request, the page requested, browser and device type. Separately, a web analytics tool records how the site is used — which pages were read, roughly how long, which device type, and the page or search that brought you here. If you write to info@playmastercasino.com, we also receive your e-mail address and whatever you put in the message.
What we do with it
Logs keep the site running and help us spot abuse or errors. Analytics tells us which guides are useful and which are not — for example, whether readers on phones reach the bottom of a game guide or leave after the first screen. E-mails are used only to answer you and to correct pages you tell us about. We do not sell personal data, we do not build advertising profiles, and we do not pass your details to the casino.
About cookies
Analytics relies on cookies or similar browser storage to tell one visit from the next. They do not identify you by name. You can block or delete cookies in your browser settings at any time; the guides work exactly the same without them. Partner links that lead to the operator may set the operator's own cookies once you arrive on its site — those are governed by the operator's policy, not this one.
How long we keep data
Server logs are kept only as long as the hosting provider needs them for operation and security. Analytics data is kept under the retention setting of the analytics tool and is used in aggregate. E-mails are kept as long as needed to deal with the request and to keep a record of corrections made to the site, and are deleted on request.
Your choices
You can ask what we hold about you, ask for a correction, or ask for deletion of your correspondence by writing to info@playmastercasino.com. Because we hold no account data, most requests can be answered quickly. Requests about your Playmaster account, documents or transactions must go to the operator, as only the operator holds that information.
How the site is protected
Every page is served over an encrypted HTTPS connection, the site has no database of user accounts, and access to the analytics and mailbox is limited to the people who run the site. No system is perfect, which is exactly why we avoid collecting what we do not need.
Questions
Questions about this policy go to info@playmastercasino.com. Please do not send ID documents, passwords or payment details to this address — we never need them and will delete them if they arrive.
Third-party services we use
The site relies on a small number of outside services: a hosting and content-delivery provider that serves the pages quickly to readers in Kenya and elsewhere, a web analytics service, and an e-mail routing service for the contact address. Each processes data on our behalf only for the purposes described above. The game screenshots and fonts are served from this site itself, not loaded from third parties.
When data crosses borders
The services above run on servers in more than one country, so technical data from your visit may be processed outside Kenya. Connections are encrypted in transit wherever they are processed. If that is a concern, you can block analytics cookies in your browser and still read every guide.
Changes to this policy
If the way the site handles data changes — for example, if a new tool is added — this page will be updated before the change takes effect. Significant changes will be described in plain words at the top of the page rather than hidden in the text.
Privacy policy and cookies: how your data is handled
Two documents are worth telling apart. This site's privacy policy is short because the site collects little: logs, analytics and e-mails. The cookie policy part explains the small files that analytics uses to count visits. Responsible data usage, as we apply it, means collecting only what helps run and improve the guides and deleting what we no longer need.
You stay in control of consent: block cookies in your browser and the informational pages still open in full. Nothing on playmastercasino.com is locked behind a sign-up, and there is no newsletter list for your address to end up on.
Personal data: what the operator collects and how it is protected
Once you follow a link to Playmaster, a different set of rules applies. Registering at any licensed operator in Kenya involves proof of age before registration and before a payout, usually with a National ID card or passport, plus contact details and a record of every deposit and withdrawal. Before you type any of it, check the address bar: the connection should use HTTPS with a valid certificate, which means SSL encryption protects what you send on the way. Is it safe to play at Playmaster? That is not a question a padlock can answer alone — it depends on a licence you have checked yourself in the GRA list, on the data protection terms in the operator's own privacy policy, and on your own habits.
No privacy policy turns an operator into a “secure casino” on its own. Keeping an account safe and secure is shared work: the operator protects what it stores, and you protect the password, the one-time codes and the phone they arrive on.
Those habits are simple: a password used nowhere else, two-factor authentication if the account offers it, and no logging in on a shared or borrowed phone. If you lose a phone that was signed in, change the password from another device straight away. To get a copy of your data from the operator, or to ask for its deletion, contact the operator's support — this site never sees that information and cannot act on it.